Bitcoin Help -Terms of Service

(Last Revised: 07/07/2023)

Welcome to Bitcoin Help, a service operated by ODT, Inc. (a Wyoming registered corporation) Throughout the site, the terms “we,” “us” and “our” refer to Bitcoin Help. Our terms of service are designed to ensure you have a positive experience with our service while protecting our business interests. By using our website (https://www.bitcoinhelp.tech/services) and subscribing to services offered, you agree to be bound by these terms including those additional terms referenced herein or made available by hyperlink.

Your personal information provided through this service is governed by our Privacy Policy.

Please read the following terms carefully before accessing or using our website. By accessing and using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms in this agreement, then you may not access the website or use the service offered:

SERVICE DESCRIPTION

Bitcoin Help is a subscription-based service providing technical support services for Bitcoin and other cryptocurrencies. Our services include wallet setup and management, transaction troubleshooting, security guidance, customized support, education and more.

DISCLAIMER

Bitcoin Help DOES NOT offer or provide investment advisory services. The information provided through this service is for educational and informational purposes only. The Company is not soliciting any action based upon such statements. The service, material and information contained is not to be construed as investment advice. Your use of content on this website or materials linked from the site is at your own risk.

SUBSCRIPTION PERIOD

By subscribing to our service, you agree to a recurring subscription for the period indicated at the time of purchase. Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription.

PAYMENT

Subscription selection and payment is required in advance of each subscription period. You will be charged the subscription fee in accordance with the billing terms you agreed to at the time of purchase. Recurring payments will be posted on the subscription anniversary date. Payment services are provided by a third-party payment processor.

CANCELLATION

You may cancel your subscription at any time by contacting support@bitcoinhelp.tech. You agree that you will be responsible for all subscription fees incurred up to the date of cancellation.

REFUNDS

Subscription fees are eligible for a refund; however, refunds are at the Company’s discretion and dependent upon the circumstance of the appointment and subscription. We reserve the right to refuse a refund request. If, for any reason, you are not satisfied with our service, please contact us at support@bitcoinhelp.tech to request a refund. We will review your request and respond in a timely manner.

USE OF SERVICE

You agree to use our subscription service only for lawful purposes and in accordance with these terms of service. You agree not to use our service to infringe on the intellectual property rights of others, to transmit spam or other unsolicited communications, or to engage in any other activity that we determine to be inappropriate.

PROHIBITED USE

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

TERMINATION

We reserve the right to terminate your subscription or access to our service at any time, with or without cause with a 30-day notice. Upon termination, you will no longer have access to our service, or any content provided through the service.

COMMUNICATIONS

You agree that we may communicate with you by mail, telephone, email, pre-recorded message, automated voice, text message, or other means allowed by law regarding your use of the service. You authorize us to send communications to the contact information you provide to us. Notices will be deemed to have been delivered on the day we mailed it to you or made it available electronically. Any notice you give us will be effective after we actually receive and have a reasonable opportunity to act on it. We are not responsible for items lost or not delivered by mail or e-mail. Some notices may only be available electronically.

We may send communications electronically, such as by email or text message, rather than through U.S. mail or other means, unless otherwise required by law. If you revoke your consent to electronic communications, we may close or restrict your use of the service.

When you provide us with your mobile phone number, we have your permission to contact you at that number. Your consent allows Bitcoin Help representatives to use text messaging, artificial or pre-recorded voice messages and automatic dialing technology for informational and service calls, but not for telemarketing or sales calls. This communication may include contact from companies working on our behalf in direct service of your subscription. Message and data rates may apply. You may opt out or change these preferences by emailing support@bitcoinhelp.tech.

You are responsible for obtaining and maintaining all telecommunications, mobile, broadband, computer, hardware, software, equipment, and services needed to use the service and receive communications from Bitcoin Help. Communications standards and acceptance are governed by our SMS Terms & Conditions.

OPTIONAL TOOLS

We may provide you with recommendations for the use of third-party tools, i.e., wallet providers over which we neither monitor nor have any control or input. You acknowledge and agree that we provide recommendations to various third-party wallets and applications on an “as is” and “as available” basis without warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of recommended and optional third-party providers and services. Any use by you of these recommended tools through our service is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools and applications are provided by the relevant third-party provider(s). We may, in the future, offer new services and/or features through this website. Such new features and/or services shall also be subject to these Terms of Service.

THIRD PARTY LINKS

Certain content, products, and services available via our service may include materials from third-parties. Third-party links on this site may direct you to their respective websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

INTELLECTUAL PROPERTY

All website content including text, images, and logos are the property of Bitcoin Help and is protected by copyright law. You may not use our content without prior written consent.

LIMITATION OF LIABILITY

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE DISCLAIMER, EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, CONDITIONS OR REPRESENTATIONS. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS IN THESE TERMS OF SERVICE (INCLUDING THE ANY DISCLAIMERS) MAY NOT APPLY AND YOU MAY HAVE ADDITIONAL RIGHTS.

THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. You agree that we, our service providers, agents, officers, directors, and employees (and the same of our service providers, subsidiaries, and affiliates themselves) (each, and “Indemnified Party” and collectively, the “Indemnified Parties”) will not be liable for anything we do when following your instructions. In addition, the Indemnified Parties will not be liable if any such Indemnified Party does not follow your instructions if we reasonably believe that your instructions would expose us to potential loss or civil or criminal liability, or conflict with customary banking practices. To the extent you are entitled to relief under this Agreement, the total liability of the Indemnified Parties to you will not exceed $500, except as otherwise required by applicable law. THE INDEMNIFIED PARTIES WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES REGARDLESS OF THE FORM OF ACTION AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This section will survive termination of your subscription and use of the Service.

The Company cannot be held liable for any malfunction, breakdown, delay, or interruption to the Internet connection, or if for any reason the service is unavailable at any time or for any period.

INDEMNIFICATION

You agree to indemnify and hold the Indemnified Parties harmless from and against losses arising in connection with the Services, except for losses arising out of our own gross negligence or willful misconduct. You further agree to hold the Indemnified Parties harmless from losses arising out of actions taken or omitted in good faith by any Indemnified Party in reliance upon instructions from you. The Indemnified Parties are not responsible for any actions or omissions by any third party.

FORCE MAJEURE

Bitcoin Help shall not be liable for delays, failure in performance or interruption of service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, labor shortages, pandemic, government regulations, or other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.

APPLICABLE LAW

Except where prohibited, disputes, claims and causes of action arising out of or related to services provided by Bitcoin Help shall be resolved under the laws of the United States, and except where prohibited, Wyoming law (without reference to its conflicts of laws principles), and participant agrees to submit any dispute to the exclusive jurisdiction of the state and federal courts located in Sheridan County, Wyoming.

DISPUTE RESOLUTION

Any dispute with you or any person acting on your behalf (if applicable) which arises out of or is related to your use of this service, such understanding or arrangement shall be resolved by final binding arbitration administered by a private professional arbitrator and rules reasonably determined by the parties in writing, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction. All parties expressly waive any rights to a jury trial. The arbitration will be conducted in the State of Wyoming, by an arbitrator with applicable industry expertise in the field of contracts, who shall be named in accordance with such rules. The award of the arbitrator shall be final and binding on all Parties and shall be accompanied by a statement of the reasons upon which the award is based. Such statements, as well as all information concerning such arbitration proceedings, including without limitation all evidence and materials submitted by all Parties and any decision rendered shall be deemed to be the confidential information and shall not be made public by you or any person acting on your behalf or for your interest (and any submission made to any court as part of such a proceeding shall be made under seal). If the party initiating such a proceeding does not prevail regarding a material part of its claim, then the initiating party shall pay the responding party’s costs and expenses, including but not limited to reasonable attorneys’ fees and costs as well as the costs for any counter claim asserted by the responding party. NO ARBITRATION OR CLAIM UNDER THIS AGREEMENT SHALL BE JOINED TO ANY OTHER ARBITRATION OR CLAIM, AND NO CLASS ARBITRATION PROCEEDINGS SHALL BE PERMITTED. All Parties expressly waive any claim of improper venue and any claim that such court is an inconvenient forum.

GOVERNING LAW

These terms of service are governed by the laws of United States of America and any disputes arising from these terms of service will be resolved in the courts of Sheridan County, Wyoming.

MODIFICATION

Unless prohibited by law, we reserve the right to change these Terms of Service, including the subscription service fees and features of the service at any time. We will notify you in advance of any such change when required by law. We may notify you by posting a new version of these Terms of Service to our website at https://www.bitcoinhelp.tech/terms-of-service. If we have notified you of a change to these Terms of Service and you continue to use the service after the effective date of the change, you have agreed to the change. If you do not agree to the change, you must discontinue use of this service or any aspect of the service before the effective date of the change.

ACCESSIBILITY and ADA COMPLIANCE

If for some reason you are not able to use our Service due to a disability, please call our customer service department at (307) 396-0287 for assistance or email support@bitcoinhelp.tech.

Questions, concerns, and inquiries about our Terms of Service can be directed to support@bitcoinhelp.tech, call (307) 396-0287 or mail inquiries to:

ODT, Inc.

30 N Gould St. Ste R

Sheridan, WY 82801

CryptoFi, Inc.

8 The Green Suite 7529

Dover, DE 19901

Bitcoin Help is owned and operated by ODT, Inc., a Wyoming Corporation.

ODT, Inc. is a wholly owned subsidiary of CryptoFi, Inc., a Delaware Corporation.